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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A pop-up window will open. It comprises exhaustive info about all the operations that you can carry out on the page in question. Each pop-up window shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge assortment of instructional video clips explaining how to work with our web hosting Control Panel. They're created for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, examine our comprehensive FAQ section, which comprises questions asked by real clients and provides real solutions. We periodically update our Frequently Asked Questions database with new Q&A's in order to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can contact our fantastic team of client support engineers available 24x7x365 and eager to help you with any question. Each support ticket you open will be responded to within 1 hour (the average trouble ticket response time is about 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 306570

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com